Privacy Policy

Last Updated: November 29, 2025

Signal Stream ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading signal service and platform.

1. Information We Collect

1.1 Personal Information

When you register for Signal Stream, we may collect:

Name and email address
Payment information (processed securely through Stripe)
Telegram and Discord usernames for signal delivery
Account preferences and settings

1.2 Usage Data

We automatically collect certain information when you use our service:

IP address and device information
Browser type and operating system
Pages visited and features used
Signal interaction data (views, clicks, trades executed)
Performance analytics and error logs

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

Provide and deliver trading signals to your preferred platforms
Process payments and manage subscriptions
Improve our AI algorithms and signal quality
Send service updates, security alerts, and administrative messages
Analyze usage patterns to enhance user experience
Detect and prevent fraud or unauthorized access
Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We share your information with trusted third parties who assist in operating our service:

Payment Processors: Stripe (for payment processing)
Communication Platforms: Telegram and Discord APIs (for signal delivery)
Analytics Services: Google Analytics (for usage analysis)
Cloud Infrastructure: AWS or similar hosting providers

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit (SSL/TLS)
Encrypted storage of sensitive data
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Secure API integrations with third-party services

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Your Rights and Choices

5.1 Account Access and Updates

You can access and update your account information through your dashboard settings.

5.2 Data Portability

You have the right to request a copy of your personal data in a machine-readable format.

5.3 Data Deletion

You may request deletion of your account and personal data by contacting us at privacy@signal-stream.net. Some information may be retained for legal or operational purposes.

5.4 Marketing Communications

You can opt out of promotional emails by clicking the unsubscribe link in any marketing message.

5.5 Cookie Preferences

You can manage cookie settings through your browser or our cookie preference center.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account closure, we may retain certain data for:

Legal compliance (e.g., tax records, fraud prevention)
Dispute resolution and enforcement of agreements
Aggregated analytics (anonymized data)

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

8. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal data)
Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at privacy@signal-stream.net.

10. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, contact us at privacy@signal-stream.net.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: